2 Betting Privacy Policy – How We Protect Your Data

This privacy policy applies to all users of the 2 Betting website and mobile app. By creating an account or using any of our services, you are considered to have agreed to this policy. We take your privacy extremely seriously — which is why everything has been written out clearly and in plain language.

1 Introduction & Core Principles

2 Betting believes your personal data belongs to you. We take full responsibility for keeping it safe. In this privacy policy, we clearly explain:

• What types of data are collected and why.
• How collected data is used.
• How your data is kept secure.
• What rights you have over your own data.

2 Betting operates in accordance with international data protection standards — in particular the GDPR (General Data Protection Regulation) — as well as applicable local laws and regulations in Bangladesh.

2 What Data Is Collected

2 Betting collects data from various sources — information you provide directly, as well as data collected automatically while you use the platform.

2 Betting never collects data beyond what is necessary. No sensitive information outside the list above — such as religious beliefs, political opinions, or ethnic identity — is collected under any circumstances.

3 Why and How Your Data Is Used

2 Betting uses the data it collects for the following purposes:

• Service Delivery: To manage your account, process bets, and complete payments.
• Identity Verification: To complete the KYC process and verify your age.
• Security Assurance: To prevent fraud, money laundering, and unauthorized account access.
• Contact: To send important updates, transaction confirmations, and provide customer support.
• Platform Improvement: To analyse usage patterns and improve our services.
• Responsible Betting: To identify unusual betting patterns and provide assistance when needed.
• Legal Obligation: To prepare audit reports in compliance with licensing authority requirements.

2 Betting never sells or transfers your personal data to third parties for marketing purposes. If you'd prefer not to receive promotional emails, you can opt out through your account settings or by clicking the "Unsubscribe" link at the bottom of any email.

4 Who Your Data Is Shared With

2 Betting strictly controls how data is shared. Information may only be shared in the following limited circumstances:

• Payment Providers: Payment providers such as bKash, Nagad, and Rocket receive only the data necessary to process your transactions — nothing beyond that.
• KYC Verification Services: Licensed third parties may be engaged for identity verification purposes. These organizations are bound by strict confidentiality agreements.
• Law Enforcement: Specific data may be required to be disclosed to government authorities by court order or legal obligation.
• Licensing Authority: Certain data must be shared with regulatory authorities to maintain our gaming licence.

5 Data Retention & Security

2 Betting uses multiple layers of security to keep your data protected:

• All data stored on our servers is protected with AES-256 encryption.
• Round-the-clock physical security and access controls are maintained at our data centres.
• Only authorised staff can access your data, and only to the extent required for their specific role.
• Every employee has signed a confidentiality agreement and receives regular privacy training.
• Regular penetration testing is conducted to identify and address system vulnerabilities.
• In the event of a data breach, affected users will be notified within 72 hours.

Even after an account is closed, certain data must be retained for a specific period due to legal obligations — typically 5 years. Once that period expires, the data is permanently deleted.

6 Cookies & Tracking Technologies

The 2 Betting website and app use cookies and similar technologies. Cookies are small data files stored on your device.

• Essential Cookies: Used to maintain your login session and ensure platform security. These cannot be disabled.
• Functional Cookies: To remember your preferred language, odds format, and similar settings.
• Analytics Cookies: Collects platform usage statistics to help improve our services. These can be turned off.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform. 2 Betting does not use third-party advertising cookies.

7 Your Rights

Every registered user at 2 Betting has the following rights over their own data:

• Right of Access: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request that your data be deleted, provided there are no legal obligations requiring us to retain it.
• Right to Restrict Processing: You can object to specific uses of your data.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Withdraw Consent: You may withdraw consent for optional data use at any time.

To exercise any of these rights, Help Center Contact us or email privacy@2betting.xyz. We will respond within 30 days of receiving your request.

8 Protection of Minors

2 Betting strictly serves users aged 18 and above. We do not collect any information from minors.

• Your date of birth is verified at the time of registration.
• If there is any doubt, a national identity card may be requested during KYC verification.
• If proof of underage use is found, the account is immediately closed and any collected data is deleted.

If a minor has registered an account, please notify us Help Center Get in touch — we'll act promptly.

9 Changes to the Privacy Policy

2 Betting may update this privacy policy when necessary. If changes are made:

• An updated version will be published on this page and the "Last Updated" date will change accordingly.
• For significant changes, you will be notified via your registered email or an in-app notification.
• Continued use of the platform after any changes have taken effect will be considered acceptance of the updated policy.

You will be notified of any significant changes at least 30 days in advance. If you object to the changes, you will have the option to close your account during that period.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints:

• Email: privacy@2betting.xyz
• Support: Help Center via Live Chat or ticket
• Response Time: Usually within 3 business days

If you believe we have violated your privacy rights, please reach out to us directly first. We are committed to resolving any issues in good faith. Your trust in 2 Betting means everything to us — which is why every privacy complaint is taken with the utmost seriousness.

+ A Few More Words on Privacy

It's natural to be concerned about the safety of your personal information online — especially when financial transactions are involved. Many users come to 2 Betting wondering: "Is my bKash number safe?" or "Where does my NID copy go?"

Your bKash number is used solely for payment processing and is stored in encrypted form. No 2 Betting employee can see the full number — only the last 4 digits are visible. Your NID copy is held on secure servers after KYC verification and can only be accessed by designated members of the compliance team — with every access logged.

Keep two-factor authentication (2FA) enabled to add an extra layer of security to your account. Each time you log in, a one-time OTP is sent to your mobile — so even if someone has your password, they still can't get in. 2 Betting also sends automatic alerts whenever a login is detected from an unfamiliar location or device.

2 Betting uses your data to create a personalized experience — for example, if you bet frequently on cricket, cricket odds will appear higher in your feed. This is purely for your convenience and is never shared externally. If you'd prefer to opt out of personalization, you can disable it from your account settings.